DAMHA has joined only 7% of housing associations across the UK in achieving the Investors in People Gold Standard.
The Association was awarded the Silver standard only two years ago, but it was successfully able to demonstrate a further 126 different evidence measurements to achieve Gold, which is the highest award possible.
Over the course of its 3-day inspection, 18 people from across DAMHA, including those working at its Langley House care home in Horden, were interviewed by inspectors, who also assessed a number of documents relating to staff development, including organisational values, training plans and performance management policies.
Helen Gisborne, IIP Lead Assessor, said: “Learning and development is part of the ethos of the organisation and everyone is being developed at a level appropriate to their role and their career aspirations.
“Ultimately DAMHA is dedicated to their residents and the local communities they serve.
“Leaders are committed and excellent role models and the team is on fire with a passion that drives the organisation to greater levels of achievement.
“DAMHA understands that high performance is a journey and not an event and they demonstrate long term commitment to improvement and excellence.”
Paul Mullis, DAMHA Chief Executive, said: “Achieving this prestigious standard demonstrates our commitment to the continuous improvement of all staff who work for DAMHA.
“We are operating in an increasingly competitive environment so by helping to develop our staff not only are we further increasing their skills and experience for the benefit of the Association and them personally, it also helps to ensure we continue to deliver the best quality service to the residents living in our homes.
“I am particularly pleased that the assessor was so fulsome in her praise for staff team at Langley House. The home has undergone lots of change recently but everyone has responded so positively and they are an excellent example of the kind of people who work for DAMHA.”