Last Updated: April 2024
At Durham Aged Mineworkers Homes Association (DAMHA), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your information when you visit our website or interact with us online, in line with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018.
Data protection legislation identifies:
The extent and type of information we collect and hold about you will depend on our relationship with you.
Sometimes your information will have been provided to us by a third party because it is relevant to their, your or another person’s circumstances. For example, information may have been provided to us by a resident reporting antisocial behaviour.
We will use your personal information to allocate, provide, manage, and develop social and affordable housing as well as to provide, manage and develop our other services.
For example, when we:
Data protection law says that we are allowed to use personal information only if we have a proper reason for doing so. The legal basis for processing your information will be one or more of the following:
We may share your personal information with:
This list is not exhaustive.
We will not sell your personal information.
If you do not wish to provide us with your personal information, then this may mean that we are unable to provide services to you. We will let you know if that is the case.
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law. The specific duration for which we retain your data may vary depending on the type of information and the purposes for which it was collected. Once the data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies and procedures.
We are committed to ensuring your personal information is secure and to prevent unauthorised access we implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data protection legislation provides you with certain rights relating to the personal information we hold about you. None of these rights are absolute and are subject to exceptions and limitations. You can exercise these rights at any time by contacting us using our contact details below. We may need to validate your identity before we can respond to a request. Further information on these rights can be viewed on the Information Commissioner’s website www.ico.org.uk
Right of access: You may request a copy of the personal information we hold about you. You can request this either verbally or in writing and by any method deemed suitable, such as letter, email, telephone call, text, social media and face to face or we can provide you with a form to do so.
Right of rectification: If you believe any personal information we hold about you is inaccurate, incorrect, or incomplete then you can ask us to correct it.
Right of erasure (Right to be forgotten): You can ask us to delete the personal information we hold about you when it is no longer required.
Right to restriction of processing: You can ask us to restrict or suppress your personal information.
Right to portability: This right allows you to ask us to port your data across different services from one IT environment into another.
Right to object: This right allows you to ask us to stop processing your personal information.
Rights in relation to consent: In appropriate circumstances where we have sought your consent to process your personal information then you have the right to withdraw that consent at any time.
If you have any questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us at:
Durham Aged Mineworkers Homes Association [DAMHA] The Grove,
168 Front Street, Chester-Le-Street, Co Durham.
DH3 3YH
Tel: 0191 388 1111
Email: info@damha.org.uk
Website: www.durhamhomes.org.uk Name of DPO: Josephine Stowe
If you are concerned about the use of your personal information, or the way we respond to your exercising your rights, then you can raise a complaint directly with us using the contact details above.
You may also contact the Information Commissioner’s Office whose details are: Information Commissioner’s Office,
Wycliffe House,
Water Lane, Wilmslow, Cheshire,
SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Statement on our website with a new effective date indicated at the top.