- Home Page
- About DAMHA
- Our Services
- History
- Publications
- Contact Details
- Location Map
- Links
- Apply for a Home


![]()
DAMHA scores well in North & Midlands benchmarking test
In a report published in January by Housemark, the Housing Association’s Benchmarking Club, the Association scored extremely well when compared with other housing associations in the Northern and Midlands regions. The research covers the 12 month period of 2006/7 and compares housing association performance indicators for that year.
The summary compares our headline costs and performance with the 2006/7 average for traditional and LSVT housing associations, which have formed from the transfer of former council housing.
All the comparisons below are calculated using a simple average (mean).
More detailed comparisons against these Performance Indicators is available upon request.
| Cost/performance indicator | DAMHA | Traditional Housing Association | LSVT Housing Association |
| Top level cost indicators | |||
| ‘Total core’ housing management cost per property | £458 | £639 | £575 |
| Total overheads as a % of turnover | 17% | 17% | 15% |
| Tenant Satisfaction | |||
| Overall tenant satisfaction | 96% | 85% | 82% |
| Tenant satisfaction with participation | 88% | 65% | 60% |
| Stock Condition | |||
| Decent Homes failure | 3.7%* | 1.4% | 12.7% |
| Responsive repairs | |||
| Tenant satisfaction with repairs and maintenance | 96% | 80% | 79% |
| % of all repairs completed within relevant target | 98.7% | 96.1% | 96.2% |
| Arrears management | |||
| Current arrears as % rent | 2.1% | 4.6% | 3.6% |
| Empty property management | |||
| Average re-let time (weeks) | 4.7 | 4.0 | 4.8 |
* Homes with solid fuel central heating automatically fail the decent home standard.
- The Miners’ Gala: 126 years and still going strong
- Football star opens New Eco-Homes at Gardner Court, Easington
- Hartlepool Reading Room Opening
- Customer Charter Monitoring 2009/10
- The 2010 Pot Plant Competition Winners.
- Marjory - Still Dancing at 81
- Only one move in 81 years
- Bulmer House celebrates 20th anniversary
- Stroke awareness: know the signs, act F.A.S.T.
- Wedding Anniversaries
- 90th Birthdays
- Go for it!
- People, Pits & Places
- News from the Sheltered Schemes
- Langley Residential Home
